8mbt Full Terms and Conditions

1. Definitions and Interpretations

The following terms used in this terms and conditions document are defined below:

• "Platform" or "Site" refers to the 8mbt website and its associated services.
• "User" or "Member" refers to any person who has registered on 8mbt or is using its services.
• "Account" refers to the personal user account of each registered member.
• "Wager" or "Bet" refers to the placing of money by a user on any game or sporting event.
• "Bonus Funds" refers to additional credits granted under a promotional offer.
• "Real Money" refers to a user's own funds that have been directly deposited.
• "KYC" refers to the Know Your Customer process, through which identity is verified.

2. Eligibility and Registration

2.1 Age Requirement

You must be at least 21 years old to open an account on the 8mbt platform. Registration and participation on this platform is strictly prohibited for minors (under 21). We may request the necessary documents for age verification at any time.

2.2 Single Account Policy

Each individual may open only one account. Opening multiple accounts under the same person's name is strictly prohibited. If multiple accounts are identified, all associated accounts will be closed and all balances may be forfeited.

2.3 Accuracy of Registration Information

All information provided at the time of registration — such as name, date of birth, mobile number, and payment details — must be accurate and truthful. Providing false information may result in the account being suspended or closed. If any registered information changes, the support team must be notified immediately.

2.4 Geographic Restrictions

8mbt operates primarily for the Bangladesh market. Access to the platform may be restricted from certain regions. Using a VPN or proxy to bypass geographic restrictions is prohibited.

3. Account Security

3.1 Password Protection

It is your responsibility to keep your account password confidential. Never share your password with anyone. Use a strong password made up of a combination of letters, numbers, and special characters. It is recommended that you change your password at regular intervals.

3.2 Unauthorized Access

If you notice any unauthorized access or suspicious activity on your account, you must inform our support team by email immediately. 8mbt is not liable for any financial loss resulting from unauthorized access.

3.3 Identity Verification (KYC)

A government-issued identity document (National ID card or passport) may be requested for identity verification before processing a withdrawal or in the case of a large deposit. Withdrawals may be placed on hold until the KYC process is completed.

4. Deposits and Withdrawals

4.1 Accepted Payment Methods

The following payment methods are currently accepted at 8mbt:

• bKash
• Nagad
• Rocket
• Upay

4.2 Minimum Deposit and Withdrawal Limits

The minimum deposit amount for all payment methods is ৳100. The minimum amount for withdrawals is ৳1,000. Deposit or withdrawal requests below the specified limits will not be processed.

4.3 Withdrawal Processing Time

Approved withdrawals are generally processed within 5 to 30 minutes. However, delays may occur in some cases due to KYC verification or a security review.

4.4 Source of Deposited Funds

Users must make deposits using only a payment method registered in their own name. Receiving or sending funds from or to a third-party account is prohibited. Suspicious transactions may be reported to regulatory authorities to prevent money laundering.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members are eligible to receive a 100% bonus of up to ৳20,000 on their first deposit. A 20x wagering requirement applies to this bonus, meaning the total amount including the bonus must be wagered 20 times before it can be withdrawn.

5.2 Bonus Usage Terms

• Bonus funds cannot be withdrawn directly — only the winnings earned after the wagering requirement has been met are eligible for withdrawal.
• Specific games or categories may apply toward meeting the wagering requirement — the detailed terms of each offer will be stated separately.
• Multiple bonus offers cannot be used at the same time.
• After receiving a bonus, the wagering requirement must be completed within the specified period, otherwise the bonus will be cancelled.

5.3 VIP Program

The 8mbt VIP program has five tiers, with weekly cashback available at each tier:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback
• Diamond: up to 1.5% weekly cashback

You can gradually advance to higher tiers based on your gaming activity. The detailed terms of VIP benefits may change.

5.4 Right to Cancel Promotions

8mbt reserves the right to modify, suspend, or cancel any promotion or offer at any time without prior notice. Bonuses may be cancelled if misuse or fraud is suspected.

6. Betting Rules

6.1 Placing and Confirming Bets

Once a bet has been confirmed, it cannot be cancelled or changed, unless the bet was incorrectly registered due to a technical error. If a bet remains incomplete due to an internet disconnection, a decision will be made according to the system log.

6.2 Game Results and Disputes

The results of all games are determined by the respective game provider's system. In the event of any dispute regarding results, the server log shall be considered the final evidence. If a game remains incomplete due to a technical error, the bet for that round will be considered void and the funds will be returned.

6.3 Betting Limits

8mbt may set minimum and maximum betting limits for various games and categories. These limits are subject to change and will always be displayed on the relevant game page.

7. Prohibited Activities

The following activities are strictly prohibited on the 8mbt platform:

• Opening multiple accounts or operating another person's account.
• Abusing bonuses or exploiting loopholes in the system.
• Money laundering or any other illegal financial activity.
• Attempting to hack or bypass the platform's security systems.
• Playing through automated software, bots, or any other such technology.
• Harassing or defrauding other users.
• Operating an account under a false identity.
• Using a VPN or proxy to circumvent geographic restrictions.

8. Limitation of Liability

8.1 No Guarantee of Uninterrupted Service

8mbt does not guarantee uninterrupted or error-free service. The service may be temporarily disrupted due to maintenance, technical issues, or other reasons.

8.2 Liability for Financial Loss

8mbt will not bear any liability in the following circumstances:

• Loss arising from a user's careless disclosure of account information.
• Loss caused by errors in third-party platforms or payment gateways.
• Missing a game due to an internet disconnection.
• Financial loss resulting from market conditions or the outcome of a bet.

8.3 Third-Party Links

8mbt is not liable for third-party content or links displayed on the 8mbt platform.

9. Privacy and Data Protection

8mbt places the highest importance on protecting your personal information. The platform uses SSL encryption technology to keep all data transmissions secure.

To learn more about how your information is collected, stored, and used, please read our Privacy Policy page.

Your information may be used for the following purposes:

• Account management and identity verification.
• Processing financial transactions.
• Informing you about relevant promotions and offers.
• Fulfilling regulatory and legal obligations.
• Ensuring the security of the platform.

10. Account Closure and Suspension

10.1 Closure by User

You may request to close your account at any time through our support team. You will be given the opportunity to withdraw your available balance before the account is closed, however any active bonuses will be cancelled.

10.2 Suspended or Closed by 8mbt

8mbt may suspend or permanently close any account for the following reasons:

• Participation in prohibited activities.
• Providing false information or engaging in fraud.
• Failure to cooperate with the KYC verification process.
• Suspicion of money laundering or other legal violations.
• Violation of any clause of these terms and conditions.

10.3 Balance During Suspension

The balance will be held while the account is under investigation. If the account is cleared after investigation, the full balance will be returned.

11. Responsible Gaming

8mbt is committed to building a culture of responsible gambling. Gambling is entertainment — it should never be considered a source of income.

11.1 Self-Restriction Tools

The following protective tools are available at 8mbt:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limits: Automatic logout after a set period of time.
• Self-Break: Temporarily suspend the account for a set period.
• Self-Exclusion: Long-term account deactivation.

11.2 Support Information

If you are experiencing gambling-related problems, please contact our support team. National Mental Health Helpline: 16789.

For more information, please visit our Responsible Gaming page.

12. Right to Modify Terms and Conditions

8mbt reserves the right to change, amend, or update these rules and terms and conditions at any time. Users will be notified of significant changes via email or through a notice on the platform.

Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions. It is therefore recommended that you visit this page regularly.

The date of any change will always be displayed at the top of the page as "Last Updated".

13. Dispute Resolution

13.1 How to Submit a Complaint

For any dispute or complaint, first contact our support team via 24/7 live chat or email. When submitting a complaint, please provide full details including your account number, transaction date, and description.

13.2 Resolution Timeframe

General complaints will be resolved as quickly as possible. For complex matters, a final decision will be communicated within a maximum of 14 business days after the complaint is submitted.

13.3 Final Decision

The decision of 8mbt's management authority will be considered final and binding. However, if a user is not satisfied, they may seek remedy through applicable legal channels.

14. Contact

If you have any questions or comments about these rules and terms and conditions, please contact us:

• Email: [email protected]
• Support: 24/7 Live Chat (available after logging in to the platform)

Our support team provides assistance in Bengali and is always ready to help you with any issue.